Claim for redundancy and other money you’re owed by an employer

Use this service to claim money if your employer owes you a redundancy payment or other money like wages, holiday and commission.

Your employer must be unable to pay you, for example because they’re insolvent.

There’s a different service if you need to claim for loss of notice pay.

To be eligible you must:

  • be a UK or EEA national (or foreign national with the right to work in the UK)
  • have been an employee at the business

If you’re not eligible (for example you’re a contractor) register as a creditor instead.

You’ll need:

  • a ‘CN’ (case reference) number
  • your National Insurance number
  • an email address
  • your bank or building society details (so you can get paid)
  • the date you became redundant (if you lost your job) - this can be found on your official letter of redundancy
  • your employment details, including dates you were employed and how much you were paid
  • details of any money you’re owed by your employer
  • the number of holiday days you’re entitled to and holiday days you’ve taken
  • copies of any letters sent to or received from your employer or an employment tribunal
  • details of any money you still owe your employer

What you need to know

Help using the online service

Insolvency Service


Telephone: 0330 331 0020
Monday to Thursday, 9 am to 5 pm
Friday, 9 am to 3 pm

Find out about call charges